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FAQ Adintime

Do you have any questions about the platform or your personal space? Find the answers to your questions on our FAQ page.

Plateform

Learn more about how the Adintime platform works

My personal account

Learn about all the features of your personal account on our platform

Advertising agency

Are you an advertising agency? Find out how you can partner with us :)

About the plateform

What does Adintime have to offer?

Adintime is a solution that brings fluidity and clarity to the advertising space buying process for advertisers who want to be accompanied in their purchases of advertising space.

How to contact us?

You can contact us directly in the chat room of your personal space.

What types of media do you offer on the platform?

Many media are available on Adintime:

Press, billboard, DOOH, event display, digital (display), social networks (Facebook, Instagram, Twitter, YouTube, Snapchat)...

To date, more than 1800 media are referenced on Adintime.

I want to communicate abroad, is it possible?

Absolutely, just check the list of media available on Adintime according to the country you want to communicate in.

If the media you are looking for is not present, do not hesitate to contact our media team by e-mail: contact@adintime.com

How do I buy ads on Adintime.com?

Our search engine is equipped with an intelligent algorithm, which allows you to find the media that meets your search criteria.

To perform a search, you can either search directly (type of media, name of a media, name of a city, your target… everything is possible), or use the filters located on the left side of the different media category pages.

Once you have found the media that match your needs, you just have to send your quote request, you will receive an answer within 24 hours.

I can't find the media I'm looking for, what can I do?

When your search is unsuccessful, a form will appear. It will allow you to contact our media team who will help you find the communication medium that suits you.

I don't know on which media I should communicate. What can I do?

Submit a brief request here. Our team of media experts will get back to you within 24 hours with an appropriate proposal.

Can I advertise in several magazines?

Of course, you can. All you have to do is send us a quote request for each of the magazines you want to advertise in.

Our team of media experts will get back to you within 24 hours with a complete proposal.

I am an individual, can I communicate?

Yes, of course. But be aware that in this case, the VAT will not be deductible.

I am a student and I just want rates, is it possible to get them?

Adintime is a service reserved for companies.

However, you can contact us from our chat, we will guide you as well as possible!

My communication project is only at the beginning, what should I do?

Don't worry, our team of media experts is here to help you!

Simply submit a brief here and we'll get back to you with a proposal.

I don't have a visual for my ad, can you help me?

Of course. We work in partnership with professional graphic designers. We can take care of this aspect of your campaign if needed.

What is the media buying process like on Adintime?

Adintime negotiates for you the best rates on the media of your choice or the media recommended by our experts.

Once we have approved the quote, we take care of everything else: booking with the media, sending the visuals, monitoring the campaign.

At the end of the campaign, we will provide you with a proof and/or a campaign report (social media/digital).

Is it possible to get a price immediately?

However, a price simulator is available on many pages of our site, and after filling in a number of criteria, you will immediately obtain a price.

For most media, the price depends on several factors: the desired period, the volume, the format, the history, etc. We will therefore need a little time to provide you with a price.

My personal space

Where can I find my simulations?

All the simulations that you run on the Adintime platform are available in your personal space, section “my simulations”.

Where can I find my quote requests?

Your quotes are gathered in your personal Adintime space, under the heading “my quote requests”.

Where can I find my invoices?

To find your invoices, you just have to go to your personal space, section “my campaigns”, to download the different invoices of your campaigns.

They are also available in the “my documents” section of your customer area.

Where can I track my campaigns?

You can follow the progress of all your campaigns from your personal space, heading “my campaigns”.

Select one of the advertising campaigns to view its progress.

Where to deposit the visuals of a campaign?

The visuals of your campaign must be sent to us from your personal space, heading “my campaigns”: select the desired campaign and deposit your file.

In which format(s) should I submit the visuals for my campaign?

All visuals must be uploaded to your personal space in PDF format. If your advertising campaign has several visuals, they must all be gathered in the same PDF file.

How do I reset my password?

To reset your password from your personal space, go to “my account”, enter your new password in the “password” section and save your data.

Advertising agency

How to reference my media on your platform?

All you have to do is e-mail us at contact@adintime.com with the subject “Media referencing”.

Can I modify my media file? 

Yes, of course. E-mail us at contact@adintime.com with the subject “Media change” and tell us what information you want to change.

How can we make the most of our presence on Adintime.com? 

We invite you to get in touch with our media team in order to be informed of all the possibilities that your presence on Adintime.com offers you.

In the meantime, you can consult the solutions offered by our platform.

Are you a paying or non-paying agent?

Adintime is a paying agent.

Do you take a commission? 

In order to offer the best rate to advertisers, we do not take commissions from the media. We charge the advertiser a minimum fee for our service.

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