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Example of a unique selling proposition

Équipe Adintime
Pôle Marketing

In a saturated market, distinguishing your company from the competition is essential to win over potential customers. This article explains what a unique selling proposition is and how to create it, while giving you some inspiring examples. 

You'll discover how a good USP can transform your marketing strategy and make your target audience want to choose your brand over another.

Understanding what a unique selling proposition is

Before you set out to seduce your target audience, you need to understand what a unique selling proposition is. 

Also known as a USP, it's a marketing concept that defines what makes your offer different and desirable from the competition. Your unique selling proposition must immediately make your potential customers want to choose you over someone else.

Simple definition of USP

The USP is a key selling point that sums up in one sentence why your product or service is unique. It's a clear promise that addresses customers' needs while highlighting what you do better than others. Rosser Reeves, the inventor of the USP, said that a company should focus its message on a specific benefit that only it can offer.

Why is USP essential today

When it comes to advertising on social networks and advertising channels, everyone wants to grab attention. Without a strong message, you risk getting lost in the shuffle. A strong USP allows you to target better, improve the customer experience and build an image that sets you apart from the competition.

What does a good USP look like?

A good USP is simple, memorable and user-centric. It doesn't just extol your virtues, it shows how your offer better meets expectations, for example by highlighting a concrete benefit such as free delivery or ultra-responsive customer service. 

The important thing is that your USP is credible, specific and clearly understandable to your target audience.

How to write your unique selling proposition

Creating an impactful unique selling proposition isn't just for big brands. It can be done by any company that wants to stand out from the crowd and capture the attention of potential customers. To succeed, you need to follow a clear method and avoid certain pitfalls.

Essential steps for creating an effective USP

Start by identifying the customer needs that your offering satisfies better than your competitors'. Then look for your real difference, whether it's related to your customer service, your innovation or your business model.

Then formulate your key selling point in a simple sentence. Think about what you're promising in concrete terms. It has to be clear, specific, and make your target audience want to know more.

Frequent mistakes to avoid when copywriting

Avoid vague wording like "we're the best". Your USP shouldn't just be a promise of quality or low prices, but something that sets you apart from the competition.

Don't copy unrelated trends. A strong USP is authentic. It doesn't have to look like your neighbor's on social networks.

How to test and refine your USP

Present your USP to a select group of potential customers or partners. Observe their reactions. Do they immediately understand what you're proposing and why it's relevant to them?

If your USP doesn't generate immediate interest, adjust it. Sometimes, a simple word change can turn a bland promise into a melt-in-your-mouth message, as M&M's would say.

Some examples of inspiring USPs

To better understand the impact of a unique selling proposition, nothing beats a few real-life examples. These brands have captured the attention of their target audience with a simple, memorable key selling point.

logo dominos pizza
mms usp melt in your mouth not in your hand
usp decathlon move people through the wonders of sport

Examples of USPs in different sectors

In the foodservice sector, Domino's Pizza hit hard with its promise: "Your pizza delivered in 30 minutes or it's free". This USP was a direct response to customers' need to eat quickly, with no unpleasant surprises.

In food products, M&M's focused on "Chocolate that melts in your mouth, not in your hand", transforming a simple product quality into a differentiating message.

Decathlon sums up its unique selling proposition in its slogan: "Move People Through the Wonders of Sport". 

The brand sets itself apart from the competition by making sport accessible, inspiring and innovative for everyone.

Its marketing concept is based on the democratization of sport, with quality products at affordable prices.

In B2B, Slack has built its marketing strategy around the idea of "Replacing email". Short, impactful, solution-oriented.

A quick analysis of these USPs

These USPs work because they are user-centric, clear and differentiating. They express in a few words the real value provided, without beating around the bush. Each promise is concrete, credible and responds to an immediate need.

How to get inspired without copying

The idea is not to copy these slogans, but to understand their mechanics. Ask yourself the right questions: what's your greatest asset? What customer frustration do you solve better than others?

By defining your USP around your reality, you build a message that is unique, authentic and able to stand out from the competition on all your channels, including social networks.

Evolve your USP with your business

A unique selling proposition should never remain static. Your company evolves, so do your potential customers, and so does your market. Knowing how to adjust your USP at the right moment is a real lever for continuing to stand out from the competition.

When to review your unique selling proposition

If your sales are slowing down, if your target audience is changing, or if a new competitor is offering the same thing as you, it's a sign that you need to react.

 A product innovation, a change in positioning or a new trend on social networks can also be the perfect opportunity to rethink your key selling point.

Sometimes, it's your customers' needs that are evolving. What they expected yesterday is not necessarily what they want today. To ignore these signals is to run the risk of becoming invisible.

How to keep a USP aligned with growth and the market

The key is to keep listening. Conduct regular customer surveys, monitor your competitors, analyze your customer feedback.

Your USP must evolve without betraying your identity. For example, if your strength is free delivery, you can enrich your message by adding premium services without ever denying this advantage.

Remember also to adapt your messages to your new products or services. By defining your USP over time, you'll stay ahead of the game and keep potential customers coming back for more.

The important thing is to keep your message clear, credible and aligned with what your brand really stands for.