FAQ: Everything you need to know about retail media
What is retail media?
Retail media refers to advertising formats sold by a retailer or an e-commerce platform to brands, either on its own assets (on-site) or via audience extension (off-site), by leveraging its first-party transactional data. Examples include sponsored products on Amazon, banners on Carrefour.fr targeting category buyers, or Fnac Darty's CRM campaigns.
Why is retail media growing so fast?
Three structural reasons: the phase-out of third-party cookies makes retailers' first-party data highly valuable, closed-loop measurement (ad exposure → actual sale) meets advertisers' demands for ROI, and the rise of e-commerce expands advertising spaces with high conversion potential. In France, the segment's growth is estimated at +20-25% per year over 2024-2026.
What is the difference between on-site and off-site retail media?
On-site retail media includes formats displayed directly on the retailer's own properties (sponsored products, banners on the website or app). Off-site retail media involves activating the retailer's first-party audiences outside of its own platforms, via DSPs (Amazon DSP, Criteo), to reach these consumers on the open internet, streaming video, or social media networks.
Who are the main retail media players in France?
The key players in France are Amazon Ads (global leader), Carrefour Links (grocery mass retail), Criteo (technology platform aggregating 200+ European retailers), Fnac Darty Advertising (high-tech, culture, home appliances), Cdiscount Advertising, and Leboncoin Advertising. Each offers different audiences and formats depending on the sector and the advertiser's goals.
Is retail media accessible to SMEs?
Yes, partly. Sponsored product formats on Amazon or Cdiscount are accessible via self-service starting from a few hundred euros per month. More elaborate setups (in-store DOOH, tailored CRM, managed campaigns) generally involve higher minimum budgets and a direct relationship with the retailer or its sales house team.
How do you measure the ROI of a retail media campaign?
Closed-loop measurement is one of the channel's key advantages. Essential metrics include: incremental sales (purchases directly attributable to the campaign compared to a control group), ROAS (revenue generated per euro invested), market share uplift within the chain, and cost per new customer acquired. Real sales indicators should be prioritized over exposure metrics (impressions, clicks) which tell you nothing about actual business impact.